of the transactions on eBay. If you don’t accept PayPal you will not get very many bids on your auctions. PayPal now offers both buyer and seller protection.
Note: You have to confirm your bank account if you want your buyers to have buyer protection and when you ship items you only have seller protection when you ship to a confirmed address.
Q: When should I email buyers
A. eBay sends buyers an automated email when they win an item. If you use PayPal they also get an automated payment notice. I always send an email acknowledging receipt of payment and telling the buyer when I will ship the item. Then I send another email a few days later asking if they received the item, was everything OK (and if not they should contact me) and telling them I left feedback for them. I end the email by asking them to leave feedback for me.
Q. Should I open an eBay Store?
A. Not as a brand new seller. I suggest you get some experience first. An eBay store is helpful when you are selling items that you have plenty of –it is not the best place to sell a unique item. Some sellers use eBay stores as a place to park slow moving inventory. Although this is good for a while, if you keep inventory too long you are just losing money and it is better to get rid of it at any price and get your cash working for you with products that will sell.
One advantage of an eBay store is that your store listings are findable from search engines like Google, Froogle and Yahoo and the listings show up on eBay Express.
Skip McGrath is an eBay Gold PowerSeller who has made his living on eBay and the internet since 1999. He is the author of several books about selling on eBay, Amazon and the Internet and publishes The eBay & Online Sellers News, the oldest and largest FREE newsletter for eBay and online sellers. Visit his website at http://www.skipmcgrath.com
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