5 thoughts on “Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success”

1. Review by E. E. Fisher for Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success
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   The book provides a great overview of fundraising, communications and marketing online. Each chapter is a separate essay by an expert in the field. Topics include ePhilanthropy Strategy, Multichannel Marketing, Integrating Online and Offline Databases, Building Online Communities, Reaching & Inspiring Donors Online, Advocacy, Staffing, and ePhilanthropy Regulation and the Law.

   The field of ePhilanthropy is evolving and many organizations are seeking answers to implementing online programs. This book offers great perspectives on how nonprofits can take advantage of technology to increase their effectiveness.

   (Eve Fisher, Eden Web Consulting, M.S. Technical Communications)

2. Review by Brian Walsh for Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success
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   Not Your Father’s ePhilanthropy: Online Fundraising Comes of Age – and So Should You

   By: Brian Walsh

   (originally published on onPhilanthropy.com)

   For more than a decade now, ePhilanthropy has been the rage among nonprofit organizations. During the concept’s infancy, many thought that fundraising over the Internet would herald a new era of cheap, easy, and profitable fundraising. Nonprofits, the theory went, would be able to dip their toe into the river of the New Economy and swim in the ocean of resulting donations.

   Unfortunately, this initial excitement dissipated when many nonprofit organizations did not see the results they expected from their ePhilanthropy efforts. Evidently, many nonprofits thought that by simply adding a “donate now” button to their Website, they were opening themselves up to an unprecedented new fundraising source.

   Now that ePhilanthropy has learned from its childhood mistakes and is growing up, it is time for nonprofits to take another look at its potential. A great place to start is the new guidebook, “Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising.”

   Building upon extensive experience in the field, the book uses numerous case studies to examine what different nonprofits’ ePhilanthropy strategies got right – and what they got wrong. Recognizing that fundraising, especially online fundraising, can no longer stand apart from the rest of an organization’s efforts, “Nonprofit Internet Strategies” lays out clear guidelines for integrating offline activities with an organization’s online presence. Branding efforts, marketing strategies, constituent recruitment and retention, communication approaches – they all need to be effectively coordinated within any ePhilanthropy effort.

   Edited by fundraising and ePhilanthropy experts Ted Hart, James Greenfield, and Michael Johnston, each chapter of “Nonprofit Internet Strategies” was written by a noted contributor. Since the book has been written for nonprofit professionals by nonprofit professionals, it is easy to read and easy to follow, avoiding overly-technical jargon. There are also helpful screen captures and diagrams to explain key concepts.

   ePhilanthropy is still an emerging and evolving field; this book provides clear support for any organization looking for guidance amidst this confusion. Whether you are launching an online giving program, looking to increase your constituency base, hoping to carry important advocacy messages to a wider audience, or simply looking to expand your online presence, this is a helpful new resource.

   “Nonprofit Internet Strategies” should not only be a handy everyday reference, but also can serve as a launch pad for further conversation and brainstorming by organizations. It is now clear that, while online fundraising did not immediately produce the windfall initially anticipated, it will continue to be an important, even critical, component of any nonprofit’s efforts. By incorporating approaches explained in this book, all nonprofits – whether large and well-established or smaller and short-staffed – can adopt and enhance effective ePhilanthropy programs.

3. Review by William Farr for Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success
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   The book’s authors provide a good overview of fundraising and technology, and discuss implementation strategies with a fair amount of depth. As a prospect researcher, it is encouraging to see research and data mining covered so well. As someone who has worked in a number of nonprofits of different sizes, the chapter on staffing is the true find. Tim Mill-Groninger not only provides a good model to think through tasks and processes and how to reach effective solutions, he gives a crash course in managing staff and consultants that in a few pages is more helpful than a shelf full of business books. It has application far beyond a nonprofit’s development, marketing, and IS needs.

   Style-wise, the repetition of “ePhilanthropy” grates and seems awkwardly applied, considering the book’s intended readers are the recipients of philanthropy, not primarily those who practice it. Content-wise, I recommend this book highly.

4. Review by Thomas Ahern for Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success
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   Frankly, I was feeling a bit out of touch. The most frequently asked questions in my workshops were about Internet fundraising, and I didn’t have good answers. My quick fix: reading this book and coming away amazed, astounded, and shocked. First, by all the profitable Internet strategies out there (the book is packed with examples of stuff that works). Second, by the thoroughness of this book. Another reviewer said it was like a textbook. Don’t think academic, though; think “everything you need to know between two covers” comprehensive. And practical as soup on a cold day. If I had to limit my library to just six books about fundraising communications, this title would be among them. I haven’t had the privilege of hearing co-author Michael Johnston speak, but I have heard both Ted Hart and Jim Greenfield present at conferences. Purely useful, well spoken, based on vast experience.

5. Review by John Matlock for Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success
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   The Internet is a new form of communications that never existed before. I believe that the changes the Internet and associated technologies such as e-mail will bring to the nonprofit sector is as big as was the printing press or the computer.

   It’s hard to imagine an organization of any size, be for-profit or non-profit that isn’t using a computer to keep track of doners, interested people, maintain the mailing list, and of course word processing and budgeting. There was a challenge that organizations had to face when computers came out, and now there is a challenge in what to do with the Internet.

   This is a book intended to give managers an insight into what the Internet can do for their organization. It talks about what can be done using the Internet to give you ideas of how it might fit into your organization. In some areas like connecting your database to the web site, it doesn’t get into the technical ways to do it, just the concept.

   It’s a good way to get started, and it’s something that you’re going to have to do sooner or later.

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