Tag Archives: Customers

Selling on Ebay? Get Advice to Deal With Tough Customers

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Selling on Ebay? Get Advice to Deal With Tough Customers

If you are going to sell on eBay, that means you are going to be dealing with customers all over the world. Just like a regular business, you will occasionally run across a customer that is very hard to deal with. 90% of all the customers you will have on eBay are an absolute pleasure to deal with. Its that 10% that can drive you completely crazy, if you let them. It is how you deal with that 10% of troublesome customers that really shows what kind of business person you are. Sometimes these difficult customers can turn into your best customers.

Probably the most common problem with buyers on eBay is failure to pay for an item. On eBay, when you bid on an item or “Buy It Now” you are responsible to pay for that item. That isn’t always the case. When you do try and get payments from a slow-paying member, remember to remain professional at all times. eBay products like Selling Manager Pro send automated payment reminders and usually get the job done. After a certain amount of time, if payment isn’t sent by the buyer you can follow eBay’s procedure to get a credit on your lost fees and will put an unpaid item strike against the non paying member’s account.

There will always be a number of your customers that won’t be happy with the actual item they bought from you. Just as in life, you can’t make everyone happy. Make your refund policy perfectly clear in your auction descriptions and stick to it. It is much easier to click 3 buttons in PayPal to issue a refund than fight to remove a negative feedback from your account. The first thing to do is say you are sorry when a customer isn’t happy with their item from you. Then offer to do whatever it takes to make it right, including an alternate item or free gift. At that time, offer a refund and issue it if requested.

The speed that an eBay buyer gets the item remains a concern, as well. Do the absolute most you can to get an item out fast. If you are sending items from your home or business, don’t wait to send them once a week. Make a trip to the post office every day you have a sale. If you sell through a dropshipping company with your eBay listings, do whatever you can to ensure speedy delivery. Some dropshipping facilities are located in foriegn countries, meaning it will take quite a while for shipment. If you do have lengthy shipment times because of your dropshipping supplier, explain that fully inside your auction description. Sometimes there is just nothing you can do about shipping complaints. I sell eBooks on eBay. eBooks are delivered instantly through a download link in eBay. It is not uncommon for me to get complaints by customers of not getting their item, when the download is sitting in their eBay account. I am sure that sellers with other types of goods have other problems related to their specific products.

Remember to always guard your feedback rating on eBay. It is the way that customers see you and decide to buy from you or not. Also, in the eBay PowerSeller program, your feedback ratings can lead to fee discounts.

Just like in the real world, there are tough customers to deal with on eBay. Some people are just that way. It is how you deal with these tough customers that makes or breaks you as a seller on eBay. Remember to remain professional at all times and you will be able to deal with almost all the problems that come up while selling on eBay.

Matt B Carter is a certified eBay Powerseller. Matt goes by the name mbcartersales. Matt sells eBooks and other digital goods and makes a great full time income from eBay. If you would like to get some of Matt’s tips and strategies for selling on eBay, as well as information about selling eBooks, he offers a free weekly newsletter. Join now at http://www.mbcarterbooks.com/newsletter

Article from articlesbase.com



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How to Make Money with YouTube : Earn Cash, Market Yourself, Reach Your Customers, and Grow Your Business on the World’s Most Popular Video-Sharing Site

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How to Make Money with YouTube : Earn Cash, Market Yourself, Reach Your Customers, and Grow Your Business on the World’s Most Popular Video-Sharing Site

How Can I Profit from YouTube Ever since its creation in 2005 the video-sharing phenomenon has been newsworthy not only for videos: users were making media appearances about how they parlayed their hobbies into six-figure incomes, but they’ve been tight-lipped when it comes totheir secrets. Luckily, e-commerce experts Brad and Debra Schepp have written this complete guide to using YouTube for fun and profit. By the time you’re done with this book, you’ll know everything there is to know about: P

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Reasons Why Webhosts are Spreading Their Customers Across Servers

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Reasons Why Webhosts are Spreading Their Customers Across Servers

As Hosting is a 24×7 business it is mainly a tough business. Everything like servers, bandwidth etc requires to be up and running 24×7. Redundancy in everything is the only solution in such a condition. One requires duplicating everything like having multiple power sources main power, UPS, generator, having multiple bandwidth providers etc. apart from this entire 100% uptime guarantee cannot be given. It is interesting to know that this kind of redundancy is wanted by web hosts from their providers. Nonetheless, hosting all their customers on a single server is the mistake made by many small hosts.

Having one high end server and filling them with as many accounts as possible is time and again considered better. Few reasons why a single server is preferred by webhosts –

1. Maintaining a single server is much easier.

2. Cost of buying multiple servers is more when compared to buying a single server.

3. Multiple O.S. Licenses and multiple control panel installations mean multiple servers. The cost of software is reduced.

4. More datacenter space is multiple servers while collocating.

5. A higher end server is considered better where customers look at the specs of a server.

6. Well-configured server when compared to poorly configured server can take more sites.

7. As the OS architecture is better a good OS such as NetBSD would take more sites.

When a single server can do the task no one would want to take multiple servers. Just selecting the right OS and configuring it by an expert is the only thing a webhost needs to do so that he/she can live a peaceful life hosting as many sites as he/she wants, perhaps even unlimited sites on a server. All this might sound too good to be true.

Most of the time even with over a 1000 sites thing looks very good. And thus it’s been decided by spammer to pay for a year and start spamming from the server. The sites start to take ages to load and the load is never below 20. All the sites will go down at one shot if the server crashes. Supposing server goes down in the morning hours of first day of the working week and the server has say about 1555 sites, then the webhost may end up with many cancellations and 755+ support tickets. Thus single servers may possibly mean:-

– As the number of support calls increases it means higher support costs.

– As the server is catering to more sites there can be higher server load. This would result in slower sites.

– As the number of users per server is higher there are more risks. More users per server is difficult to maintain.

Total throughput of the Ethernet card is another important aspect that many hosts forget when hosting on a single server. At any instant of time a single card would always have its limitations on amount of data it can push. If many of these sites are accessed at the same time, the Ethernet card would fail to push the data quickly when multiple sites are being hosted.

Lastly, lower-end servers consume less power than high-end servers. They are also heated up more than regular servers. This over heating leads to faster hardware failure.

On a typical server “How many sites can a webhost host?” No exact number is there for this. Just how many sites per server are ideal has to be determined by every host. Factors required to be considered to reach this figure: –

– The ratio of static to dynamic html sites on the server.

– Type of O.S. and software used.

– Different packages being offered by webhosts. Higher bandwidth, more mailing lists, databases etc. would mean higher server loads.

– Maintenance of servers. Servers that are not maintained on a regular basis have lesser sites hosted.

– Place where customers are located, as a lot of sites from the same time zone would have higher usage at the same time.

The load ought to generally be lesser than 1 for a single processor server. One can see the CPU load by using the w or top command on Linux. Or merely cat /proc/loadavg . 0.5 means that only half of the CPU time is utilized whereas the load average of 1 means the entire CPU cycle is being utilized by processes. Experiments determine the right load average.

A lot of importance should be given by webhosts to the amount of RAM as well as the type of network card used by the server. While taking server one should always go for high-end Ethernet cards. The maximum throughput of data would be ensured.

Web hosts cannot replicate the setting on servers because of the demand for different O.S. and control panels. Maintaining the servers will not be a problem if a good policy is in place. Webhost are allowed to broaden their offerings to the end users in terms of the O.S. and control panels offered by multiple servers.

Only when a server crashes or when a server is hacked the biggest benefit of having multiple servers is being understood. The number of trouble tickets is reduced in such cases, as every site that is hosted by the webhost is not affected. Instead of having an angry crowd of 1555+ customers at one shot it is better to have 250 customer sites down at a time in case of hardware failure. Multiple servers also mean that the webhost can spread the name servers across the servers.

Webhosting can take a lot of your attention unless your webhost gives you good uptime and prompt support. Hostgator is one of the best web hosts in the hosting coupons lists where you can host your website and blogs and also get upto 20% discount

Article from articlesbase.com

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Guerrilla Social Media Marketing: 100+ Weapons to Grow Your Online Influence, Attract Customers, and Drive Profits

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Buy Traffic for Geo-targeting Your Customers Targeted Traffic by Location Drives Your Visitors to You

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Buy Traffic for Geo-targeting Your Customers Targeted Traffic by Location Drives Your Visitors to You

 

Buying targeted traffic for your website that clearly differentiates your geographical market from your competitors can bring you closer to top search engine results and your customers closer to you.

 

Buying a business with targeted traffic determined by location, location, location has always been a cardinal rule of business success. Even though the web is the “World Wide Web” – the location of a business, and the targeted location for traffic that the business serves, is still paramount to success – particularly if competitors ignore the competitive edge of geo-targeting.

 

Geo-targeting is quickly becoming more influential in search engine results. Google’s top results often include geographically determined businesses first, or the ability for a search engine user to search by zip code. Google Maps is quickly gaining ground around the world, and is making explosive growth in website applications. Google, Yahoo and MSN also offer the opportunity to buy pay-per-click ads that target specific geographical areas in a search request. Even if a user doesn’t explicitly state a geographical area in the search engine request, Google can recognize the area from the user’s personal history and IP address – and they do take this into consideration when determining the order of the websites listed in search engine result pages.

 

The opportunity to buy traffic for geo-targeting is expansive – but not always expensive. Marketing strategies available to buy traffic for targeted traffic are not limited to listing your website in the yellow pages or the local online phone directory. Many search engines offer a website the opportunity to list their website’s geographical area served in the search engine’s own local directory. The cost to buy traffic for search engine listings can range from to hundreds of dollars. There are also many location specific directories that provide an opportunity for you to buy traffic through a directory submission listing relative to your targeted traffic market. These directory submissions are often offered at a reasonable price – and if your targeted traffic market has been analyzed thoroughly, these can provide your website with a rich return. There is no limit to the number of directories you can submit to, so if you serve internationally, you can buy traffic promoting listings in each individual city, state, territory and country.

 

There are many travel and entertainment directories that allow you to buy a listing to increase traffic. The most recognized directories are for restaurants, hotels and travel services. But there are niches that go deeper than that. You can also buy traffic listings for directories that focus on stores, products, hobbies and other specific interests.

 

Buy traffic for geo-targeting, and your targeted traffic market will become your website’s regular traffic. Taking the steps to implement specific marketing strategies that your competitors are likely to set aside can make a significant difference in your website’s placement in the search engine result pages. Take the time to determine your website’s geographical advantages and limitations, and buy traffic in the directories that are available to promote your website. Drive your targeted traffic to your website through geo-targeting, and your targeted traffic will begin to target you.

 

 

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Question by kraizykid_77: Whats best way to get targeted traffic to my website?
I wasted a lot of money on people clicking my google ads with no sales and im trying to figure out a way to promote my website. Ive been through everything i can think of and im out of ideas.

Best answer:

Answer by chapeau_cheryl
There are a few things you can do:

Search Engine Optimization is one of them. you can optimize your website for the keywords or phrases focused on the products you sell or the niche you are in or the traffic you want to get. then, when searchers are searching for those words in a search engine, your site can be found relevant and then ranked higher. when this happens, more people will click on your site from the search engine.

Also, you can do Pay per click the right way. use phrase match or exact match for some of your more expensive but more conversion driving keywords. Also, don’t direct them right to your website. they will get distracted and not convert. make a landing page with information about your product or service, and then capture their contact information from this landing page. it will give you better leads to hopefully turn into sales.

Good luck!

Add your own answer in the comments!

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