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Tips to become a successful web-hosting provider

Web hosting providers are of many kinds where some are small enterprises while some are big companies and all of them offer a suite of web hosting products and services. But one major difference between any two web hosts provider is the kind of services and customer care they offer. Any web hosting service or business is considered successful only when they are able to provide a combination of excellent products and customer care. Excellent customer care is the mark of an organization’s credibility and reliability and if the organization is actually tuned into offering great customer support.

One of the topmost factors that goes into ensuring a web hosting provider is a reliable provider is if the organization provides 24/7 customer service or not. There can be any number of web hosting issues and it is of paramount importance that the web hosting company is able to provide customer assistance any time of the day. It is important to provide knowledgeable support promptly to retain the customers and ensure the company gains goodwill in the eyes of its customers.

The second most important factor that contributes towards making a web hosting business successful is the proper sales and marketing about the various services. Since the market is already over-saturated and there is cut-throat competition, therefore it is important to ensure there is some demarcation or differentiation in the services provided. One of the ways about making web hosting business successful is to adopt online marketing strategies coupled with a competitive pricing and excellent customer service.

The third factor that also plays a crucial role is the technological infrastructure provided because that forms the backbone of offering excellent web hosting services. If proper hosting infrastructure is not in place then that can cause problems in hosting the websites successfully. It would help prevent downtime and any kind of technical crisis if the technological platform provided is strong and robust enough. Last but definitely not the least is ensuring one is completely dedicated towards putting in the required dedication and effort required to run a web hosting business in a successful manner.

All these factors when combined can really make a difference to anyone planning to start their own web hosting business. All it requires is a genuine effort that is geared towards offering complete transparency in any process and transaction that takes place because this is one aspect that builds trust and reliability in the customer’s mind. A lot of web hosting providers err in this regard and tend to manipulate and hide a lot of the details and therefore it becomes essential to always keep the customer in the loop and inform them about any technical or account related changes that might take place. All these factors when combined ensure that the web hosting provider is able to create a successful business.

John has years of experience in the field of web hosting and has written extensively on the various aspects of web hosting. Find out more about the various kinds of web hosting plans and services at http://www.hostingonweb.com/

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by miralize

Use of Cheap Web Hosting

Anyone cannot deny an old age saying, “One gets what he/she pays for”.

When one talks about some aspects of life, and business, there is quite strength in this statement, but not much when it comes to web hosting industry. Many a times, one will not get what he/she deserve to get or invest the money for.

For instance, there was a client paying 0.00 a month for his web hosting account.

After observing his requirements the conclusion was that there is nothing extraordinary in the features required by the client, which can be available in the basic hosting plan i.e. below .

What can be the conclusion regarding this client? It is that he is not only overburdened by the huge monthly charges but also not receiving the basic support required by him.

No doubt, an acute example, but a horrible incidence which several users needs to counter in their life span.

Many years ago, there was no trace of web hosting existed in the industry. Almost entire websites were hosted via local ISP’s. If one talk about average basis, the monthly charges for hosting a website was .00. Usually, if any user asks for any technical query to ISP, their opinion would be to purchase a book or rather go for a class to sort out the query.

It was somewhere around 1996, when few of the “web hosting” companies emerged in the market. Their commitment was strictly on to hosting websites. That time they can easily offer a hosting package around .00 a month. In addition to it, they can easily provide technical assistance to meet user’s necessities.

With the emergence of the year 2005 new type of hosting termed as cheap web hosting raised in the market providing hosting services at a very low cost of even less than .00 a month.

Normally, cheap web hosting companies are latest companies in the market. This is due to the reason that it is quite daunting for the older companies to decline their cost as they possess a huge customer base which is ready to pay higher prices. This can adversely affect their expansion which cannot be a positive deal for many of the companies.

Thus what way low priced hosting companies provide hosting packages at such a cheap rate?

One of the reasons for this is that servers, hard drive space and bandwidth are quite cheap as compared to many years ago. This is one of the triumph cards for the web hosting companies.

Other reason is that cheap hosting providers adopts diverse business structure in comparison to older companies. Certainly, Web hosting business is severely competitive. Recently, the basis of competition is the tools and features provided to the user. When one talk about this sort of strategy the major draw back is that every user doesn’t require all the features provided by the concern hosting company. Several hosting providers deliver free backup services for all their clients without any biasness. Off course, Backups are expensive, and it is not required by everyone, but every user is compelled to pay for it due to concerned package offered to them.

In contrast, low priced hosting companies might offer user the basic features that is applied by everyone, but put forward weekly backups as an available but additional feature, putting the cost of backing up restricted to those users only who really demands it.

Certainly, sweet to hear, but what when it comes to service? Will the user receive swift and proficient customer support just in the monthly charges of .00?

The reply will be, unbelievable but generally is YES.

Certainly, one cannot expect all the cheap hosting providers to deliver an outstanding service. In contract one cannot expect very good service from the hosting providers who demands large amount for their service.

Still the success of a cheap hosting provider lies in the fact that how well it can maintain the trust of customer. A hosting provider full of abilities and potential will try their level best to care their present customers.

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